March 16, 2012

The King’s Way of Selling you the Perfect Vehicle!

You have done the research and found the perfect Ford for you. When you deal with Bowditch Ford, we do things a little differently; this is why you have made us your Hampton Roads Ford King. We do not want you to have any surprises when the time comes to close the deal so we are giving you the answers to the most important questions you can ask before getting behind the wheel of your new Ford from Bowditch.

What other fees will I be charged?

Some of the fees you will be paying are tax, title, licensing, and documentation fees.

Are there any aftermarket parts or “add ons” on the vehicle?

That depends on the vehicle that you want, we will be upfront and honest with you about any add ons and will offer you a choice of aftermarket products to make sure that you are getting the best the King has to offer and the vehicle that you WANT!

How many miles are on the car?

This also depends on the vehicle you are looking at, but we will make sure that you know everything you can about the new or used car that you are interested in before we even start any paperwork with you. 

Your Top Service Questions Answered!

What certifications do your mechanics have?

All of our mechanics are Ford and ASE certified. We hold ourselves to providing you the best quality workmanship that you can get on any vehicle. That is part of the Genuine Ford service experience.

How much does a State inspection cost?

If you purchased your vehicle from us you get FREE State inspections for the life of your vehicle! That is just one more great reason to purchase a new or used car from Bowditch Ford. For all vehicles not purchased from us the cost is $16.

Can I choose new or used parts?

We only use Original Manufactures Equipment. This means that you are always getting Genuine Ford Parts whenever you visit us for service.

Can I get an itemized invoice and a detailed explanation of the work done?

Every time you bring your vehicle to any of our locations for service work you will get an itemized invoice and our all of Service personnel are more than happy to explain every aspect of your repair to you.

Will I get a courtesy vehicle?

We do not provide courtesy vehicles but we do offer a courtesy shuttle service. We also have Enterprise Rent a Car onsite. Our shuttles run from 7:30AM to 5:00PM.  We can get you where you need to be and back to pick up your vehicle during these hours. Our shuttles do run on a first come first served basis so please plan accordingly. If you have any questions about our shuttle service do not hesitate to give us a call. If you would like to reserve a car please call Enterprise at 757-595-7880.

What is the warranty on the work performed?

All of our work comes with a standard 12 month or 12,000 mile warranty. If you have any questions about this ask your Service Advisor. Other services performed may have additional warranties, such as engine and transmission replacements, new tire purchases, and battery replacements.

What methods of payment do you accept?

We accept Visa, MasterCard, Cash, and Checks. Unfortunately we do not accept American Express or Discover.

Bowditch Ford’s Featured Employee

We would like to introduce you to Dean Hollar our new Service Manager. Dean comes to us with over 32 years of Ford experience. He is from the Harrisonburg, VA area. He has four children, 3 boys, and 1 girl and has been married for nine years. Dean has a degree in Automotive Marketing from Northwood University and enjoys riding Harley’s and playing saxophone with his classic rock band. We hope that you stop in soon and meet Dean. We are happy to have him as part of our Bowditch Family.